The report also provides the additional information requested by SMT regarding feedback from managers on their experience of the Matrix service.

The report recommends to extend the Matrix contract by 1 year in December 2020 on the existing framework arrangements.   To re-tender the service in 2021 to allow the necessary time to undertake the tendering and implementation process for the Managed Service Provider contract.

The Human Resources Manager introduced the report which sought to extend the current contract with Matrix to provide agency workers, by a further year and to re-tender the service in 2021.  She explained that there had been a review of the service provided by Matrix from November 2018 to December 2019 as outlined at paragraph 2.4 on page 95 of the Agenda.

Resolved:

(1)  To extend the Matrix contract by 1 year in December 2020 on the existing framework arrangements.

(2)  To re-tender the service in 2021 to allow the necessary time to undertake the tendering and implementation process for the Managed Service Provider Contract.